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Writer's pictureThomas Maguire

Success Stories: CHICK-FIL-A



Chick-Fil-A is one of America’s fastest-growing franchises, spanning from coast to coast and presently found in 46 states. Their kitchens focus on fresh and simple ingredients, selected to deliver food that offers the convenience of fast food, but with high-quality ingredients that make you feel good.


The Challenge

Chick-Fil-A’s commitment to fresh ingredients and the thousands of daily customers that come through their doors requires that produce be delivered to their kitchens several times a week. At any given time, each location will have refrigeration units packed with thousands of dollars’ worth of inventory. Despite having ample employees, their focus on a customer’s dining experience made it inefficient for staff to allocate time and attention to monitoring their refrigeration units. With high traffic volumes and no after-hours tracking, it was imperative for these locations to find a temperature monitoring solution that offered the capability to maintain compliance, while also reducing their staff’s workload and ensuring the high quality of their ingredients.

Sensor data is now logged in real-time to the easy-to-use web and mobile applications, allowing each location to monitor their own refrigeration units from anywhere in the world.

The Solution

Our solution proved to be just the kind of automated temperature monitoring system that ticked off all the boxes for these Chick-Fil-A locations. The easy to install sensors were connected within minutes and without interrupting any workflow. Sensor data is now logged in real-time to the easy-to-use web and mobile applications, allowing each location to monitor their own refrigeration units from anywhere in the world. The capability our system provides to receive SMS text messages and email notifications in the event of temperature fluctuations is exactly the type of preventative measure that helps businesses in the food industry resolve issues before they result in costly spoilage of inventory. These locations also have peace of mind as our solution’s routine compliance reports make it easy to hand over pertinent documentation to regulatory agencies.

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